{"id":1805,"date":"2015-03-06T13:13:18","date_gmt":"2015-03-06T18:13:18","guid":{"rendered":"https:\/\/www.hectic-dad.com\/hectic-dad\/?p=1805"},"modified":"2015-06-12T16:03:37","modified_gmt":"2015-06-12T21:03:37","slug":"a-hectic-book-review-qbq-by-john-g-miller","status":"publish","type":"post","link":"https:\/\/www.hectic-dad.com\/hectic-dad\/a-hectic-book-review-qbq-by-john-g-miller\/","title":{"rendered":"A Hectic Book Review &#8211; QBQ! by John G. Miller"},"content":{"rendered":"<p><a href=\"http:\/\/www.amazon.com\/gp\/product\/B000OIZUQW\/ref=as_li_tl?ie=UTF8&amp;camp=1789&amp;creative=390957&amp;creativeASIN=B000OIZUQW&amp;linkCode=as2&amp;tag=wwwhecticdadc-20&amp;linkId=YZ5V7TNRROPCQRFT\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter\" src=\"http:\/\/ws-na.amazon-adsystem.com\/widgets\/q?_encoding=UTF8&amp;ASIN=B000OIZUQW&amp;Format=_SL250_&amp;ID=AsinImage&amp;MarketPlace=US&amp;ServiceVersion=20070822&amp;WS=1&amp;tag=wwwhecticdadc-20\" alt=\"\" width=\"166\" height=\"250\" border=\"0\" \/><\/a><img loading=\"lazy\" decoding=\"async\" style=\"border: none !important; margin: 0px !important;\" src=\"http:\/\/ir-na.amazon-adsystem.com\/e\/ir?t=wwwhecticdadc-20&amp;l=as2&amp;o=1&amp;a=B000OIZUQW\" alt=\"\" width=\"1\" height=\"1\" border=\"0\" \/><\/p>\n<p>Packed into 115 pages (and 39 chapters&#8230;so you know the chapters are\u00a0<strong>short<\/strong>) is a wealth of knowledge in this little book. More importantly, <a href=\"http:\/\/www.amazon.com\/gp\/product\/B000OIZUQW\/ref=as_li_tl?ie=UTF8&amp;camp=1789&amp;creative=390957&amp;creativeASIN=B000OIZUQW&amp;linkCode=as2&amp;tag=wwwhecticdadc-20&amp;linkId=YZ5V7TNRROPCQRFT\">QBQ!<\/a><img loading=\"lazy\" decoding=\"async\" style=\"border: none !important; margin: 0px !important;\" src=\"http:\/\/ir-na.amazon-adsystem.com\/e\/ir?t=wwwhecticdadc-20&amp;l=as2&amp;o=1&amp;a=B000OIZUQW\" alt=\"\" width=\"1\" height=\"1\" border=\"0\" \/> makes you think. Not a little, but a ton. The core idea behind this book is that you need to dig deeper into things that are before you to understand\u00a0<em>the question behind the question<\/em>. That might explain why that&#8217;s the subtitle, eh?<\/p>\n<p>I&#8217;m not exactly sure why, but the first chapter&#8217;s story about a simple request for a Diet Coke at a very busy restaurant in Minneapolis has stuck with me since my first read of the book in 2001. I was on one of my typical jaunts into\u00a0<em>productivity<\/em> books, and somehow happened upon <a href=\"http:\/\/www.amazon.com\/gp\/product\/B000OIZUQW\/ref=as_li_tl?ie=UTF8&amp;camp=1789&amp;creative=390957&amp;creativeASIN=B000OIZUQW&amp;linkCode=as2&amp;tag=wwwhecticdadc-20&amp;linkId=YZ5V7TNRROPCQRFT\">QBQ!<\/a><img loading=\"lazy\" decoding=\"async\" style=\"border: none !important; margin: 0px !important;\" src=\"http:\/\/ir-na.amazon-adsystem.com\/e\/ir?t=wwwhecticdadc-20&amp;l=as2&amp;o=1&amp;a=B000OIZUQW\" alt=\"\" width=\"1\" height=\"1\" border=\"0\" \/> I was struggling a little bit with my own personal accountability and the introduction grabbed me. Yeah, I&#8217;m one of those people who actually reads the Introduction and Acknowledgements, so if you&#8217;re an author who&#8217;s reading this&#8230;keep putting them in. At least one person is reading them!<\/p>\n<p>Anyway, the book opened with an introduction that grabbed me and practically forced to to start reading. Then the first chapter talked about a\u00a0<strong>rockstar<\/strong> waiter who satisfied a customer (the author) without a second thought. He just did the right thing and made a huge impression. Enough to get an entire chapter written about him. And enough to burrow into my brain and guide me on my quest for customer-service for the past 15 years!<\/p>\n<p>There are so many points to be learned, ideas to reconsider, and\u00a0<strong>Incorrect Questions<\/strong> to banish, that they&#8217;d take me pages upon pages to recount. Suffice it to say that I got something out of every one of the 39 chapters. Things that I use on a daily basis. And not just for my work-life. For my family life. In fact, probably more at home than while working.<\/p>\n<p>My kids can attest to the fact that I&#8217;ll often respond to a text from them that starts &#8220;whatcha doing?&#8221; or &#8220;are you busy?&#8221; or &#8220;gotta sec?&#8221; with a simple reply of &#8220;QBQ&#8221;. While that doesn&#8217;t do the book justice&#8230;it&#8217;s a whole lot more than just that three-letter text&#8230;it has allowed us to start using a lexicon that makes us vastly better to communicate.<\/p>\n<p>When I re-read (for probably the 20th time) this little book to kick of 2015, I realized how many of the concepts are ingrained in\u00a0<strong>everything<\/strong> that I do. Things that I don&#8217;t think about anymore, they&#8217;re just part of my approach. To everything.<\/p>\n<p>Things like the message from Chapter 17, where John illuminates the fact that &#8220;It&#8217;s not about &#8216;us&#8217; versus &#8216;them&#8217;&#8230;The better question is, What can I do right now to make a difference&#8221;. Thoughts like &#8220;Stress is a choice&#8221; (Chapter 6). Not rocket science, by any means&#8230;but a guidepost that I reflect on daily. When I realized that stress is\u00a0<strong>my choice<\/strong>, then I&#8217;m able to figure out how to make different choices and take a detour around that stress.<\/p>\n<p>This book even contains deep, yet simple messages that echo for weeks, months, or in my case&#8230;years after reading. Things like &#8220;I can only change me&#8221; (the subject of Chapter 21). John asked a simple question in that chapter that really hit close to home (in this case, literally\u00a0<em>home<\/em> since I thought about my kids). The question? &#8220;Have you tried to &#8216;fix&#8217; anybody lately?&#8221;. I had to look in the mirror and answer &#8220;yes&#8221;, I&#8217;ve tried to &#8220;fix&#8221; my kids. Somewhat to my regret, I keep having to answer &#8220;yes&#8221; to that question regarding my kids&#8230;but I&#8217;m getting better. I guess I ought to be, I&#8217;ve been asking that question of myself for the past 15 years on an almost daily basis.<\/p>\n<p><a href=\"http:\/\/www.amazon.com\/gp\/product\/B000OIZUQW\/ref=as_li_tl?ie=UTF8&amp;camp=1789&amp;creative=390957&amp;creativeASIN=B000OIZUQW&amp;linkCode=as2&amp;tag=wwwhecticdadc-20&amp;linkId=EVANCR2VN64W76RH\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" class=\"alignright size-full wp-image-1808\" src=\"https:\/\/i0.wp.com\/www.hectic-dad.com\/hectic-dad\/wp-content\/uploads\/2015\/03\/51-0LiAo4pL._SL250_.jpg?resize=166%2C250&#038;ssl=1\" alt=\"\" width=\"166\" height=\"250\" srcset=\"https:\/\/i0.wp.com\/www.hectic-dad.com\/hectic-dad\/wp-content\/uploads\/2015\/03\/51-0LiAo4pL._SL250_.jpg?w=166&amp;ssl=1 166w, https:\/\/i0.wp.com\/www.hectic-dad.com\/hectic-dad\/wp-content\/uploads\/2015\/03\/51-0LiAo4pL._SL250_.jpg?resize=100%2C150&amp;ssl=1 100w\" sizes=\"auto, (max-width: 166px) 100vw, 166px\" \/><\/a><\/p>\n<p>You see, this book isn&#8217;t about quick fixes. It&#8217;s not the kind of book that you read, immediately implement everything, and life gets all rosy. Unicorns don&#8217;t start dancing on rainbows in your backyard after you read this book. The reality is, it&#8217;s the kind of book that makes you ask tough questions of yourself. The kind of questions that you ask, then decide you don&#8217;t want to answer. But the kind of questions that keep nagging you. Irritating you. Rubbing you wrong, so that you\u00a0<strong>have to address them<\/strong>.<\/p>\n<p>Reading <a href=\"http:\/\/www.amazon.com\/gp\/product\/B000OIZUQW\/ref=as_li_tl?ie=UTF8&amp;camp=1789&amp;creative=390957&amp;creativeASIN=B000OIZUQW&amp;linkCode=as2&amp;tag=wwwhecticdadc-20&amp;linkId=YZ5V7TNRROPCQRFT\">QBQ!<\/a><img loading=\"lazy\" decoding=\"async\" style=\"border: none !important; margin: 0px !important;\" src=\"http:\/\/ir-na.amazon-adsystem.com\/e\/ir?t=wwwhecticdadc-20&amp;l=as2&amp;o=1&amp;a=B000OIZUQW\" alt=\"\" width=\"1\" height=\"1\" border=\"0\" \/> is kind of like sitting in the living room with John, with him just spouting off obvious statements. But the kind of obvious stuff that you&#8217;ve been avoiding. The kid of things that you don&#8217;t\u00a0<strong>want<\/strong> to answer, but the ones you know you\u00a0<strong>have to<\/strong> answer.<\/p>\n<p>If you&#8217;re looking for some light reading, that won&#8217;t make you think&#8230;stay away from this book. Stay far away! But if you&#8217;re looking to get better at everything you do at life&#8230;this is a great book. I can&#8217;t recommend it highly enough!<\/p>\n<div align=\"center\">\n<a href=\"http:\/\/beauisblue.com\" title=\"Weekend Book Club\"><img data-recalc-dims=\"1\" decoding=\"async\" src=\"https:\/\/i0.wp.com\/i87.photobucket.com\/albums\/k138\/trainingmummy\/weekendbookclub_zps7xzhurgp.jpg?w=900\" alt=\"Weekend Book Club\" style=\"border:none;\" \/><\/a><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Packed into 115 pages (and 39 chapters&#8230;so you know the chapters are\u00a0short) is a wealth of knowledge in this little book. More importantly, QBQ! makes you think. Not a little, but a ton. The core idea behind this book is that you need to dig deeper into things that are before you to understand\u00a0the question [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":1808,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false},"version":2}},"categories":[100,98,8],"tags":[22,46,58],"class_list":["post-1805","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-book-review","category-kindle","category-productivity","tag-creativity","tag-inspiration","tag-motivational"],"jetpack_publicize_connections":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>A Hectic Book Review - QBQ! by John G. 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